Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly when creating an account or purchasing services:
- Name and contact information (email, phone)
- Billing and payment details
- Domain registration information (WHOIS data)
- Support ticket communications
- Usage data and server logs
2. How We Use Your Information
- Providing and maintaining our services
- Processing payments and billing
- Customer support and communication
- Security and fraud prevention
- Service improvements and analytics
- Legal compliance
3. Data Security
We implement industry-standard security measures including encryption (SSL/TLS), secure server infrastructure, access controls, and regular security audits to protect your personal information. However, no method of electronic transmission or storage is 100% secure.
4. Data Sharing
We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our services (payment processors, domain registrars), and when required by law or to protect our legal rights.
5. Cookies
We use essential cookies for authentication and session management. We may use analytics cookies to understand how our website is used. You can control cookie settings through your browser.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
8. Contact
For privacy-related inquiries, contact us at support@l3host.com.